"All creatures are deserving of a life free from fear and pain" ~ Maura Cummings

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  • 1200 S. Glencoe Road New Smyrna Beach, FL 32168
  • Mon - Sun 11am - 5pm

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Happy Tails

"Amazing staff and a wonderful place"

Elsie has been adopted and her new family couldn’t be happier!

Adopted

Pepe Has a Caring Home!

Pepe was brought into our facility as a stray animal in quite the horrendous condition. Even for experienced staff members, it was hard to see this kind of neglect. We rushed Pepe immediately to a local veterinarian and had him put under anesthesia so we could get a good look at his eye. What we found next was heartbreaking.  He had glass in his eye from a beer bottle, gum in his tail, and was severely matted and neglected.  A great family saw Pepe on our Facebook page and have since adopted him and things are going great!  See him now (right) in his PJs!  

Great News!

Update: Adopted!!

 Honey came into our facility back in November as a stray. A few months after having Honey, we found out that she has Lymphoma and it has spread halfway through her body. We came to the decision that we would let Honey live out her life until she was ready to go. Four months later, and Honey is still the Queen of the shelter :).

No place like home...

Bella Needs a Loving Family

Bella came into our facility in January as part of a fighting case. Bella was extremely underweight and had fresh and old wounds all over her face. Bella has since gained 30 pounds and has a wonderful passion of agility! Bella is currently up for adoption as an “Only Pet”, due to the past that was forced on her. Bella LOVES water, people, food, and to play fetch! Bella is currently at an undisclosed location due to the severity of her case. While Bella was not the only dog we received from that case, she is the last to leave our care. We want nothing more than for Bella to have her “Furever” home! We will help assist with training throughout the transition period of moving into her new home! Could you be the adopter we are looking for? For more information on Bella, please E-mail us at sevhumanesociety@gmail.com.

Happy Tails Testimonials

“Maddie is an amazing doggie. We are together all the time! She was completely house trained upon adoption and has the best manners! Thank you for taking such great care of her until we found each other."

Laura S.

“Lilly is a happy, charming 3-year-old who still has some puppy in her. She is sensitive to my husband who suffers from PTSD. Always by his side, she is just a lovely dog, and we are so happy to have her in our home.”

Pat N.

“Jada is a Rhodesian Ridgeback mix, and she is smart, faithful and loving. She is AWESOME, we are both so grateful that our family is now complete. Rescues are THE BEST!

Jill K.

“Mika loves to cuddle and play with her flamingo toy. I know she loves her new home, and I enjoy having her even more. Adopting from SEVHS was the best thing I ever did!”

Morgan G.

Southeast Volusia Humane Society is a private, 501(c)(3) nonprofit organization serving Volusia County. We greatly appreciate the volunteer help and donor support that allows us to care for 2,000 animals a year. We can’t do this important work without YOU!

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SEVHS sWag store policies

Thank you for purchasing  products from the SEVHS sWag store. 100% of the profit from your purchase is donated to the Southeast Volusia Humane Society. 

Delivery

 
When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • [during Covid-19] When will I get my order?
    Our fulfillment times may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.
Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them.

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at store@sevhumanesociety.org with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at sevhsstore@sevhumanesociety.org.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at store@sevhumanesociety.org within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at store@sevhumanesociety.org!

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at store@sevhumanesociety.org with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at store@sevhumanesociety.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!