- 1200 S. Glencoe Road New Smyrna Beach, FL 32168
- Mon - Sun 11am - 5pm
Elsie has been adopted and her new family couldn’t be happier!
Pepe was brought into our facility as a stray animal in quite the horrendous condition. Even for experienced staff members, it was hard to see this kind of neglect. We rushed Pepe immediately to a local veterinarian and had him put under anesthesia so we could get a good look at his eye. What we found next was heartbreaking. He had glass in his eye from a beer bottle, gum in his tail, and was severely matted and neglected. A great family saw Pepe on our Facebook page and have since adopted him and things are going great! See him now (right) in his PJs! 
Honey came into our facility back in November as a stray. A few months after having Honey, we found out that she has Lymphoma and it has spread halfway through her body. We came to the decision that we would let Honey live out her life until she was ready to go. Four months later, and Honey is still the Queen of the shelter :).
Bella came into our facility in January as part of a fighting case. Bella was extremely underweight and had fresh and old wounds all over her face. Bella has since gained 30 pounds and has a wonderful passion of agility! Bella is currently up for adoption as an “Only Pet”, due to the past that was forced on her. Bella LOVES water, people, food, and to play fetch! Bella is currently at an undisclosed location due to the severity of her case. While Bella was not the only dog we received from that case, she is the last to leave our care. We want nothing more than for Bella to have her “Furever” home! We will help assist with training throughout the transition period of moving into her new home! Could you be the adopter we are looking for? For more information on Bella, please E-mail us at sevhumanesociety@gmail.com.
Southeast Volusia Humane Society is a private, 501(c)(3) nonprofit organization serving Volusia County. We greatly appreciate the volunteer help and donor support that allows us to care for 2,000 animals a year. We can’t do this important work without YOU!
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
We work with an on-demand order fulfillment company with facilities worldwide!
Before getting in touch with us, please help us out by doing the following:
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at store@sevhumanesociety.org with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at sevhsstore@sevhumanesociety.org.
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at store@sevhumanesociety.org within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at store@sevhumanesociety.org!
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at store@sevhumanesociety.org with photos of wrong/damaged items and we’ll sort that out for you.
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at store@sevhumanesociety.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
