"All creatures are deserving of a life free from fear and pain" ~ Maura Cummings

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  • 1200 S. Glencoe Road New Smyrna Beach, FL 32168
  • Mon - Sun 11am - 5pm

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Volunteer

Every Animal Deserves Love

Looking for a way to give back? Want to help animals? Then we are looking for you! Here at SEVHS our volunteers are instrumental to helping our facility run! We have a new Volunteer Program set up to work around your likes and still help us with our animals. If you are interested in volunteering, please stop by the shelter today!

Volunteer Application

Thank you for your interest in volunteering at Southeast Volusia Humane Society. We rely on the generosity and hard work of our amazing volunteers, and hope your experience with us will be fulfilling for both you and the animals!

By Answering the following questions, will help enable us to fit the right volunteering opportunities with your skills and personality. On behalf of the SEVHS staff, we thank you for your time.

Southeast Volusia Humane Society
1200 S. Glencoe Road
New Smyrna Beach, FL 32168
Tel: (386) 428-9860
Fax: (386) 423-1376
Email: info@sevhumanesociety.org

If you are interested in becoming a FOSTER parent, please fill out an application here.

Southeast Volusia Humane Society is a private, 501(c)(3) nonprofit organization serving Volusia County. We greatly appreciate the volunteer help and donor support that allows us to care for 2,000 animals a year. We can’t do this important work without YOU!

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SEVHS sWag store policies

Thank you for purchasing  products from the SEVHS sWag store. 100% of the profit from your purchase is donated to the Southeast Volusia Humane Society. 

Delivery

 
When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • [during Covid-19] When will I get my order?
    Our fulfillment times may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.
Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them.

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at store@sevhumanesociety.org with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at sevhsstore@sevhumanesociety.org.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at store@sevhumanesociety.org within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at store@sevhumanesociety.org!

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at store@sevhumanesociety.org with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at store@sevhumanesociety.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!